Privacy policy

Your privacy matters to us. This page explains what information we collect, how we use it, and how we keep it safe when you shop with Kin & Gin.

Introduction

At Kin & Gin, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

Personal details such as your name, email address, phone number, and shipping/billing address when you place an order or create an account.
Payment information, processed securely through our payment partners; we do not store your full card details on our servers.
Order details, including products purchased, gold karat, and jewelry preferences.
Website usage data, such as pages visited and browsing behavior, collected through cookies to improve your shopping experience.

How We Use Your Information

To process and deliver your orders.
To communicate order updates, shipping details, and replacement claims.
To respond to customer support queries.
To send promotional updates or offers, only if you've opted in to receive them.
To improve our website, products, and overall customer experience.

Sharing of Information

We do not sell or rent your personal information to third parties. Your data may only be shared with:

Trusted shipping and logistics partners to deliver your order.
Secure payment gateways to process transactions.
Service providers who help us operate our website, under strict confidentiality.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and understand how our site is used. You can choose to disable cookies through your browser settings, though this may affect some website features.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online platform can guarantee 100% security.